Click the link below to go to our remote support site
Click on the "ShowMyPC" button
Download and run the application and allow it to make changes to your computer if prompted.
After a short wait, the application will install and place a tool bar on your screen.
Click on the "Start a Meeting" button.
The application will create a connection and a 4 digit password.
Give the password to the tech assisting you.
At his point a Hanson tech can remote in to assist you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article