Our hosted exchange system uses Barracuda Email Security to protect users from spam and malicious emails. Here's a brief rundown on how to get setup and start using it:
Once you receive your first blocked message, you will get an email from barracuda to login with a generated password (It is quite long). Once logged in, you can change your password by going to Preferences > Password)
After this initial setup, from then on you will check your quarantine by logging on to https://mail.hansonhosted.com:4433. You will also receive reports from barracuda if you have email sitting in the quarantine that hasn't been dealt with.
Login with your email address and the password you received earlier (or whatever you changed it to):
The quarantine inbox will show a list of emails caught by the filter. There are 3 actions that you can choose:
1. Deliver: Sends the mail to your mailbox just this one time, but it will continue to block emails like it in the future.
2. Allow List: Choose this if you know it’s legitimate and wanted so it will make sure it isn’t blocked in the future.
3. Delete: Deletes the email from the filter and will continue to keep it blocked.
You can also browse Preferences > Allow List/Block List to view all the email addresses that you’ve set to Block or Allow. You may also manually type whatever email you would like to add to either list.
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